Privacy and security are two cornerstones of doing business over the Internet. Hometown Lenders, Inc. is dedicated to safeguarding the personal information you give us.
The goal of this privacy statement is to disclose Hometown’s data protection practices in relation to personal information collected at Hometown’s Internet web sites. Please note that this in some cases Hometown’s websites may contain links to other sites and Hometown is not responsible for the privacy practices of such sites. In the context of this privacy statement, “personal information” includes name, title, business address, telephone number, and e-mail of an employee of an organization. Hometown can also hold customer information pertaining to “mortgage holders,” “prospects,” and “partners.” This information can contain the following information – borrower name, co-borrower name, date of birth for borrower and co-borrower, home mailing address, work mailing address, property address, home phone number, e-mail address, company name, company address, company URL, lender license number, and credit card information at the time of an order.
Safeguarding your personal information is good business — it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to call us at 888-202-1364, or email us at firstname.lastname@example.org.
Hometown may employ other companies or individuals, including Volly for technology and marketing automation services, who may have access to personal information needed to perform functions on our behalf, but who will not use this information for other purposes; and in the unlikely event that Hometown, or substantially all of its assets are acquired, subscriber information will be one of the transferred assets.
Consent. We will obtain your consent for the collection, use or disclosure of personally identifiable information, except under the following circumstances:
We may release personal information when we believe it is appropriate to comply with law, or protect the rights, property, or safety of others;
Limiting Collection. The personal information we collect will be limited to what is necessary for the business purposes identified unless you have otherwise consented, or when required by law. We will not collect personal information indiscriminately.
Our Web servers, as configured and maintained by Volly, collect and track IP addresses and resolves them to a domain name, but we do not collect personally identifiable information unless we explicitly ask you to provide it. Some pages in our Web sites ask you to provide personal information to order a product or service. When this information is requested, you will be asked to complete a form and return it to us. The type of information we ask you to provide will vary according to the product or service that you request. The choice to share this information is always yours, but if you choose to withhold it, you will not be able to access certain resources. In addition, we sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we make it possible for users to define usage preferences (“remember settings”) to speed requests such as profile information in future visits. For clients that do not want this functionality, we make it inoperable.
Accuracy. Each person who submits personal information is required to verify the accuracy of all information provided to us at the time of submission. You may also contact us to change this information at the address indicated below.
Openness. We will endeavor to inform customers, partners and employees about the policies and practices that apply to the management of their personal information.
Individual Access. On request and to the extent reasonably possible, we will tell you if we have any personal information about you and how it is used. We will endeavor to correct or amend any personal information if its accuracy and completeness is challenged and found deficient.
Handling Inquiries and Suggestions. If you require any further information or if you have any questions or concerns about our privacy or security policies and procedures, please contact us at:
CCPA. The California Consumer Privacy Act is a statewide privacy law that regulates how business handle the personal information of California Consumers. The CCPA defines personal information as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The CCPA gives consumers a right to opt out, delete, or request access to personal information. Hometown does not ever sell your personal information. But if you would like to exercise your rights under the CCPA you may make a request to do so by calling 888-202-1364 or contacting us at email@example.com
Please note that in some cases information may not be deleted due to state and federal record keeping requirements for our borrowers. Information collected within the last 12 months will be made available in accordance with the CCPA.
Hometown Lenders, Inc.
350 The Bridge Street
Huntsville, AL 35806
We will investigate all the concerns we receive and take appropriate measures to ensure that our practices are as stated in this Privacy Statement.
Updates to Data Protection Practices. This Web site privacy statement was last updated on June 9, 2020. To keep up with the rapidly evolving Internet environment, Hometown will review and revise these practices from time to time and post updates at http://www.htlenders.com.